Privacy Policy

Privacy Policy

We take the respect of privacy and the protection of our users’ personal data very seriously. Below, we explain how we collect the data and how it gets treated.

1. Data controller

    Company Name: Tu Mobil Home
    Office Address: Carretera Alcalá de Henares M300 km 3,5, 28500 Arganda del Rey, Madrid, Spain
    Telephone: (+34) 637 418 90

2. Normativa aplicable

This Privacy Policy has been designed in accordance with Regulation UE 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data.

3. Principles That Apply to Personal Information

  • Principle of legality, loyalty and transparency.
  • Principle of data minimization.
  • Principle of limiting the term of conservation.
  • Principle of integrity and confidentiality.

4. Purpose of the processing of personal data

The treatment we perform on personal data responds to the following purposes:

  • Attend your request and provide information related to the services that Tu Mobil Home and specifically relating to Mobile Homes.
  • Send commercial communications; bulletins, promotions and special offers and manage the list of subscriptions provided by the user.
  • Managing social networks: the treatment of the data that is carried out of the people who become followers on the social networks of the official pages of Tu Mobil Home will be governed by this privacy policy.
  • The data will be treated in order to properly manage the presence on the social network, reporting activities, products or services of Tu Mobil Home
  • In the case of initiating the process of contracting any of our services, the subsequent consent will be requested for the corresponding purpose.

5. Cause legitimizing the processing of personal data

The legal basis for the processing of your data is consent. By continuing to use our website, filling out the corresponding forms to send the data, or by sending emails to Tu Mobil Home through the accounts enabled for this purpose, the user declares to have read and expressly accepted this privacy policy; giving your unequivocal and express consent to the processing of your personal data according to the purposes and terms expressed herein.

You can revoke at any time the consent given for the processing of your personal data. This revocation will not be retroactive.

6. Categories of personal data treated

The categories of data that will be processed for the purposes indicated are the following:

Identifying data: name and surnames, email and telephone.

Bank details if the User purchases a service offered by Tu Mobil Home.

Specially protected data is not processed.

Mandatory data will be distinguished in the information collection forms. If you decide not to provide us with any of those data considered mandatory, we will not be able to fulfill it for the intended purpose and we will not process the data or provide the corresponding service.

You guarantee that the Personal Data you provide is true and correct, and will be responsible for communicating any changes in them.

Personal data will be kept for the duration of the business relationship or during the time necessary to comply with legal obligations.

7. Security measures that apply

As part of our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been taken to guarantee the security of personal data and to prevent their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed. Notwithstanding the foregoing, the user must be aware that security measures on the Internet are not impregnable.

You can obtain more information about the security measures that we apply by contacting us through the information indicated in section one of this privacy policy.

8. Recipients to whom the data is communicated

The user knows and accepts that their personal data may be provided to third parties when necessary to comply with the purposes of treatment and companies of our business group for internal administrative purposes, respecting in all cases the security measures required by current legislation in subject of protection of personal data.

In both cases, the corresponding treatment contract has been signed as required by the applicable legislation. The data will not be transmitted to third parties unless express authorization or legal obligation.

9. User rights

The User has the following rights regarding the processing of their personal data:

  • Right of access to your personal data.
  • Right to rectify inaccurate data.
  • Right to delete data that is no longer necessary for the purposes that were collected.
  • Right to limit the processing of data for a specific purpose.
  • Data portability right.
  • Right to oppose the processing of personal data.
  • Right to file a claim with the Spanish Data Protection Agency (competent data protection control authority), especially when you have not obtained satisfaction in the exercise of your rights.

You can exercise your rights by sending a request accompanied by a copy of your ID to the address indicated in section 1 or to the following email address

10. Changes to the Privacy Policy

Tu Mobil Home may modify this privacy policy to adapt it to the new legislative, jurisprudential or interpretation of the Spanish Agency for Data Protection. These privacy conditions may be complemented by the Legal Notice and Cookie Policy that, where appropriate, are collected for certain products or services, if such access involves any specialty in terms of protection of personal data.